Last updated: 11th June, 2026
What personal data we collect;
How we use that personal data;
Disclosures of your personal data to third parties;
The legal bases on which we rely on to process your personal data; and How you can access, review or withdraw your information.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Nigeria Data Protection Act 2023 and the rules made there under and the amended provisions pertaining to Data Privacy. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you (“User” or “You) and GoChargeAm. The terms of this Privacy Policy will be effective upon your use of the website/mobile application and will govern the relationship between You and GoChargeAm for your use of the website www.gochargeam.com (“Website”) defined herein below.
This document is published and shall be construed in accordance with the provisions of the NDPA/GAID Implementation framework; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully. By using the Website, in any manner you indicate that you understand, agree, accept and consent to this Privacy Policy. If you do not accept this Policy, please immediately cease your access and use of our Platforms and do not provide any personal data to us.
Welcome to GoChargeAm Limited ("we", "our", "us"). We respect your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023 (“NDPA”) and applicable regulations or guidelines issued by the National Information Technology Development Agency (“NITDA”).
This Privacy Policy explains:
By accessing or using the GoChargeAm website, mobile application, platform, or services (collectively, the “Services”), you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Services.
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
This may include:
2.2 Payment Information
When you make payments through the Services, we may collect:
Payment processing may be handled by authorized third-party payment providers. GoChargeAm does not store full payment card details unless required by applicable law or payment regulations.
2.3 Rental and Usage Information
We may collect information relating to:
2.4 Device and Technical Information
We may automatically collect:
2.5 Location Information
Where permitted by your device settings or consent preferences, we may collect location information to:
We may use your personal data for the following purposes:
3.1 Providing the Services
Including to;
3.2 Service Improvement
Including to;
3.3 Communications
Including to;
3.4 Fraud Prevention and Security
Including to;
3.5 Legal and Regulatory Compliance
Including to;
We do not sell or share your personal data with third parties, except in the following circumstances: With Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT service providers. For Legal Reasons: When required by law or to protect our rights and safety. Business Transfers: In the event of a merger, acquisition, or sale of assets. With Identity Verification and Credit Bureau Service Providers: GoChargeAm may share your information with trusted service providers and authorized credit bureaus to recover outstanding rentals or retrieve additional contact details, strictly for collection and verification purposes.
Sharing and Disclosure of Personal Data
We do not sell your personal data.
We may share your information in the following circumstances:
5.1 Service Providers
We may share personal data with trusted third-party service providers that assist us with:
5.2 Legal and Regulatory Requirements
We may disclose personal data where required to:
5.3 Business Transfers
If GoChargeAm undergoes a merger, acquisition, restructuring, financing transaction, or sale of assets, your personal data may be transferred as part of that transaction, subject to applicable confidentiality and legal safeguards.
5.4 Debt Recovery and Verification
Where necessary for fraud prevention, debt recovery, or recovery of unreturned;
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
We implement reasonable technical, administrative, and organizational security measures designed to protect personal data against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include:
While we strive to protect your personal data, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
GoChargeAm works with suppliers and manufacturers that are expected to comply with applicable product safety, battery safety, and regulatory standards for portable charging devices.
We may maintain documentation relating to applicable hardware certifications, testing procedures, or safety compliance where required by law, regulation, insurance obligations, or commercial requirements. Users are responsible for using GoChargeAm Batteries safely and in accordance with provided instructions and warnings.
Subject to applicable Data Protection laws, you have the right to access, correct, update, delete, or restrict the processing of your personal data held by GoChargeAm.
If you wish to update your personal information, close your account, or no longer use our Services, you may:
Subject to applicable law, you may have the right to:
You may update or modify your account information through the Platform or by contacting us using your registered email address.
We may retain certain information where required by law or for legitimate business purposes, including fraud prevention, dispute resolution, and regulatory compliance
We will take reasonable steps to verify your identity and respond to your request within a reasonable time and in accordance with applicable data protection laws. Please note that we may retain certain personal data after account closure or termination where necessary to:
Where retention is no longer required, we will securely delete, anonymize, or archive your personal data in accordance with applicable law and our internal retention policies.
We retain personal data only for as long as reasonably necessary to:
Where personal data is no longer required, we will securely delete, anonymize, or archive it in accordance with applicable law
We reserve the right to modify or update this Privacy Policy from time to time. Where material changes are made, we may notify users through the Platform, email, or other appropriate means.
Your continued use of the Services after any revised Privacy Policy becomes effective constitutes your acknowledgment and acceptance of the updated Privacy Policy.
Where a user violates this Privacy Policy, applicable law, or our Terms and Conditions, GoChargeAm may, where appropriate and permitted by law:
Any such action will be taken in accordance with applicable law and principles of fairness and proportionality.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@gochargeam.com
+234 7074889407
In case of non-compliance of Privacy Policy, we have a right to immediately terminate the access or usage rights of you and remove any non-compliant information which is not in conformity to our Privacy Policy.